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Spinal Musculoskeletal Programme
Spinal musculoskeletal disorders, particularly
chronic pain conditions affecting the spine, represent a significant and
growing health concern. These conditions contribute to disability, reduced
quality of life, and increased healthcare utilisation.
The Spinal Musculoskeletal Programme has been
developed in response to the need for a holistic, patient-centred care
programme for the management of chronic spinal pain. It is supported by two
processes:
Out-patient (non-surgical process)
The programme’s health coach identifies beneficiaries and completes a
questionnaire relating to the patient’s back pain, pain intensity, and the
impact on their activities of daily living. A treatment programme is then
pre-authorised in conjunction with the DBC (please see Additional Benefits –
Back and Neck Rehabilitation).
In-patient surgical process
Once a member has been identified as requiring in-patient surgical management,
a medical advisory referral is arranged so that the request can be reviewed in
line with evidence-based clinical guidelines. A basket of care is then
approved, together with in-hospital and rehabilitation care management.
For further information and authorisation requests, please contact us on 061 285 5400 or via email: preauthorisation@care.nhp.com.na
Forms
Select and download all application, registration and request forms as well as information on NHP’s designated service providers, tariffs and travel insurance.
Information and Services
BMI Calculator
BMI is the abbreviation for your Body Mass Index. In order to calculate your BMI, you need to know your height and weight.
Chronic Lifestyle Diseases
This benefit is only available to NHP Gold, Platinum and Titanium members.
Babyline
Babyline is a 24-hour children’s health advice line manned by paediatric trained registered nurses.
The NHP mobile app
Keep track of benefits, process claims and do much more.
Back and Neck Rehabilitation
The back and neck programme helps members living with chronic back and neck pain.
Benefit suggestions
These life stages aim to illustrate the thoughtful consideration given to the evolving healthcare needs of individuals at different points in their lives. By aligning medical aid benefits with these life stages, we ensure that our members receive targeted and effective healthcare support throughout their journey.
Young Adults
18-30 years young
- Comprehensive preventive care coverage for routine check-ups and vaccinations.
- Access to virtual health consultations for convenient healthcare support.
- Basic dental and vision coverage for early preventive measures.
- Wellness programmes and resources to promote a healthy lifestyle.
Suggested options:
Establishing Families
31-45 years young
- Enhanced maternity benefits including prenatal and postnatal care.
- Pediatric coverage for vaccinations, well-child visits, and common childhood illnesses.
- Expanded family planning options.
- Comprehensive coverage for routine and preventive care.
Suggested options:
Mid-Life Professionals
46-60 years young
- Comprehensive coverage for chronic conditions management.
- Specialised screenings for age-related health concerns.
- Access to specialists for managing mid-life health challenges.
- Mental health support and counseling services.
Suggested options:
Seniors
61+ years young
- Back and neck rehabilitation
- Comprehensive coverage for Chronic conditions management
- Specialised screenings for age-related health concerns
- Access to Specialists for managing mid-life health challeneges
