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Back & Neck Programme
This benefit is applicable to members on all options (including the Blue Diamond and Litunga benefit options) and further subject to application and pre-authorisation. The benefit is intended to fund the cost of Document Based Care (DBC) conservative treatment for chronic back and neck ailments.
Access to this benefit is limited to the identification processes below:
- Referral by the treating general practitioner or specialist of eligible members who would benefit from the DBC back and neck programme, as opposed to surgery in the first instance and postsurgical rehabilitation.
- Pre-emptive identification of eligible beneficiaries.
- Pre-emptive identification through requests for hospital authorisation relating to surgery.
- Identification of eligible employee as part of Wellness Day screenings, with subsequent referral to the DBC Programme. The benefit makes provision for consultations by the general practitioner and treatment by the physiotherapist and biokineticist.
The treatment protocol includes:
- Initial assessment.
- 1st Cycle of treatment sessions and interim assessment by medical doctor.
- 2nd Cycle of treatment sessions and re-assessment by medical doctor.
- Bi-monthly maintenance sessions, if approved. Funding of this conservative treatment is funded from the Major Medical Expense risk benefit and not from day-to-day, since this programme offers conservative treatment for back and neck related conditions.
Forms
Select and download all application, registration and request forms as well as information on NHP’s designated service providers, tariffs and travel insurance.
Information and Services
BMI Calculator
BMI is the abbreviation for your Body Mass Index. In order to calculate your BMI, you need to know your height and weight.
Chronic Lifestyle Diseases
This benefit is only available to NHP Gold, Platinum and Titanium members.
Babyline
Babyline is a 24-hour children’s health advice line manned by paediatric trained registered nurses.
The NHP mobile app
Keep track of benefits, process claims and do much more.
Back and Neck Rehabilitation
The back and neck programme helps members living with chronic back and neck pain.
Benefit suggestions
These life stages aim to illustrate the thoughtful consideration given to the evolving healthcare needs of individuals at different points in their lives. By aligning medical aid benefits with these life stages, we ensure that our members receive targeted and effective healthcare support throughout their journey.
Young Adults
18-30 years young
- Comprehensive preventive care coverage for routine check-ups and vaccinations.
- Access to virtual health consultations for convenient healthcare support.
- Basic dental and vision coverage for early preventive measures.
- Wellness programmes and resources to promote a healthy lifestyle.
Suggested options:
Establishing Families
31-45 years young
- Enhanced maternity benefits including prenatal and postnatal care.
- Pediatric coverage for vaccinations, well-child visits, and common childhood illnesses.
- Expanded family planning and fertility treatment options.
- Comprehensive coverage for routine and preventive care.
Suggested options:
Mid-Life Professionals
46-60 years young
- Comprehensive coverage for chronic conditions management.
- Specialised screenings for age-related health concerns.
- Access to specialists for managing mid-life health challenges.
- Mental health support and counseling services.
Suggested options:
Seniors
61+ years young
- Back and neck rehabilitation
- Comprehensive coverage for Chronic conditions management
- Specialised screenings for age-related health concerns
- Access to Specialists for managing mid-life health challeneges
