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Get in Touch
Contact Details
Please feel free to reach out to us with any questions, comments, or concerns you may have. We're here to help and eager to hear from you! All information shared with NHP is treated according to the strictest confidentiality guidelines and your privacy is of paramount importance.
Membership and Contributions
- Telephone:
- 061 285 5400
- Email:
- info at nhp.com.na
- Address:
- Erf 1319 Grove Street, Kleine Kuppe
- Directions
- For directions click here
- Po Box:
- PO Box 23064, Windhoek
Office Location
Managed Care, Claims and Wellness
- Phone:
- 061 285 5400
- Email:
- claims at care.nhp.com.na
- Address:
- Office 29, First Floor Hilltop Village Mall Ombika Street Kleine Kuppe, Windhoek
- Directions
- For directions click here
Operating Hours
- Mon - Fri:
- 07:45 – 17:00
- Public Holidays:
- closed
Fraud Hotline - Confidential
- Telephone:
- 0800 647 000
- medschemenamibia at whistleblowing.co.za
Emergency Numbers
After Hours, Weekends & Public Holidays
- After Hours:
- 061 285 5400
Enquiries
Should you have any questions, please dont hesitate in contacting us.
Branches
Swakopmund
- Phone us:
- 064 405 714
- Email us:
- swakop at nhp.com.na
- Address:
- Office number 2 1st floor, Food Lovers Market 50 Moses Garoeb Street
- Postal Address:
- PO Box 2081, Swakopmund
Walvis Bay
- Phone us:
- 064 205 534
- Email us:
- walvis at nhp.com.na
- Address:
- Office No. 7, Welwitschia Hospital Centre
- Postal Address:
- PO Box 653, Walvis Bay
Keetmanshoop
- Phone us:
- 063 225 141
- Email us:
- keetmans at nhp.com.na
- Address:
- Unit 12, No. 17, Hampie Plichta Street, Desert Plaza.
- Postal Address:
- PO Box 1541, Keetmanshoop
Ongwediwa
- Phone us:
- 065 238 950
- Email us:
- oshakati at nhp.com.na
- Address:
- Unit 1, Central Park (Opposite Medipark), Auguste Tanyaanda Street, Ongwediva
- Postal Address:
- PO Box 23064, Windhoek
Dedicated
Wellness
- Email us:
- wellness at care.nhp.com.na
New business
- Phone us:
- 061 285 5407
- Email us:
- newbusiness at nhp.com.na
Healthcare Providers
- Email us:
- providers at care.nhp.com.na
International Travel Insurance
- Email us:
- nhptravel at nhp.com.na
Support
Membership
(Applications, contributions and amendments)
- Phone us:
- 061 285 5400
- Email us:
- members at nhp.com.na
- Ex-Gratia:
- exgratia at care.nhp.com.na
Claims
- Phone us:
- 061 285 5400
- Email us:
- claims at care.nhp.com.na
- Pharmacy:
- nhpclaimsenquiries at care.nhp.com.na
- Hospitals:
- hospitalaccounts at care.nhp.com.na
Hospital pre-authorisation
- Phone us:
- 061 285 5400
- Email us:
- preauthorisation at care.nhp.com.na
Chronic Medicine Management
- Phone us:
- 061 285 5400
- Email us:
- chronic at care.nhp.com.na
Oncology Disease Management Programme
- Phone us:
- 061 285 5400
- Email us:
- oncology at care.nhp.com.na
Disease & HIV Management Programme
- Phone us:
- 061 285 5400
- Disease:
- diseasemanagement at care.nhp.com.na
- HIV:
- hivprogramme at care.nhp.com.na
Forms
Select and download all application, registration and request forms as well as information on NHP’s designated service providers, tariffs and travel insurance.
Information and Services
BMI Calculator
BMI is the abbreviation for your Body Mass Index. In order to calculate your BMI, you need to know your height and weight.
Chronic Lifestyle Diseases
This benefit is only available to NHP Gold, Platinum and Titanium members.
Babyline
Babyline is a 24-hour children’s health advice line manned by paediatric trained registered nurses.
The NHP mobile app
Keep track of benefits, process claims and do much more.
Back and Neck Rehabilitation
The back and neck programme helps members living with chronic back and neck pain.
Benefit suggestions
These life stages aim to illustrate the thoughtful consideration given to the evolving healthcare needs of individuals at different points in their lives. By aligning medical aid benefits with these life stages, we ensure that our members receive targeted and effective healthcare support throughout their journey.
Young Adults
18-30 years young
- Comprehensive preventive care coverage for routine check-ups and vaccinations.
- Access to virtual health consultations for convenient healthcare support.
- Basic dental and vision coverage for early preventive measures.
- Wellness programmes and resources to promote a healthy lifestyle.
Suggested options:
Establishing Families
31-45 years young
- Enhanced maternity benefits including prenatal and postnatal care.
- Pediatric coverage for vaccinations, well-child visits, and common childhood illnesses.
- Expanded family planning options.
- Comprehensive coverage for routine and preventive care.
Suggested options:
Mid-Life Professionals
46-60 years young
- Comprehensive coverage for chronic conditions management.
- Specialised screenings for age-related health concerns.
- Access to specialists for managing mid-life health challenges.
- Mental health support and counseling services.
Suggested options:
Seniors
61+ years young
- Back and neck rehabilitation
- Comprehensive coverage for Chronic conditions management
- Specialised screenings for age-related health concerns
- Access to Specialists for managing mid-life health challeneges
