Inclusive Benefits

Below is a list of all the Inclusive Benefits available at NHP. Click on a link below for more information, or simply scroll down.

International Travel Benefit

This benefit provides cover for up to N$10,000,000 per dependant for medical emergencies whilst travelling outside the borders of Namibia including overseas. Cover includes costs related to medical and related expenses, emergency medical assistance, medical evacuation and repatriation, return of child dependants and emergency assistance.

The cover is limited to a maximum travel period of 90 days and 30 days if there is a pre-existing condition. Cover is also only available to people between the ages of 3 months to 80 years. For more information on pre-existing conditions where cover is limited to 30 days and N$ 500,000 per case, please contact our NHP Call Centre.

To qualify for benefits, you must:

  • Register yourself and those accompanying you before you leave Namibia.
  • Obtain a cover letter and a copy of the policy document from NHP, which shows the policy number and emergency contact details as well as the conditions of cover.
  • Obtain an embassy letter for extended travel.
  • Always obtain a reference number if you have a medical emergency or claim.
  • Obtain a comprehensive medical report with diagnosis from the treating healthcare provider.
  • Keep all invoices and submit all proof of the medical costs paid for and a copy of the airline ticket(s).
  • When you return, complete and submit a claim form attaching all supporting documents.
  • If there is a pre-existing medical condition obtain a report from the local healthcare provider, providing details of treatment 12 months before your travel date.

Please note: Failure of members to do full disclosure in respect of any pre-existing illnesses prior to departure may result in treatment of a possible illness or injury being rejected by the insurer.

Premium Waiver Benefit

All NHP members are provided with a group indemnity insurance cover which, upon the death of the principal member, will pay the monthly contributions to allow members’ dependants to remain on the Fund for up to 3 months. This group indemnity insurance cover is compulsory and does not require any additional monthly contributions from the member.

The risk of this product is fully underwritten by a registered insurer as required by the Medical Aid and Insurance Acts.

To qualify for benefits, the remaining dependant(s) must:

  • Download the claim application form by clicking on the link below,
  • Complete the application form and fax to 061 223 904 or email,
  • Submit a death certificate in respect of the deceased, and
  • Submit proof of paid up membership with the Fund.

Repatriation Benefit

Should something unexpected happen to a member or dependant member, (usually a medical emergency a long distance from where you live) the Fund will cover the costs of transporting a member or dependant member back home. The Fund will either pay the transport costs in cash or through an agreement with a preferred transport company.

For all repatriation enquiries, please contact the NHP Call Centre.