I don’t live in Windhoek, but I need to visit a specialist there for treatment – can I claim accommodation expenses at an establishment other than a recognised hospital/medical institution?

In the event of a member staying outside of a radius of 150km from Windhoek and the member being referred to a specialist in Windhoek for treatment, the Fund will contribute towards the cost of accommodation at a recognised and accredited accommodation establishment such as a guest house or bed and breakfast at the following rates:

• On Gold, Platinum, Titanium, Hospital plan, Silver and Bronze options: N$ 835.00 per night, Maximum of 2 nights per family per anum, refer to Benefit Guide;
• All claims for reimbursement are subject to pre-authorisation.